888-280-4331
Current wait: 2 mins (1m avg)
Hours: 24 hours, 7 days
Best time to call: 8:30am
Want to contact Amazon customer service faster? Don't wait on hold! Chat with the Amazon team directly via live chat.
(877) 375-9365
Amazon Alexa (In the US)
(206) 922-0197
Amazon Alexa (Outside the US)
(833) 674-7268
Amazon Business American Express Card (American Express)
Check out if you can find the solution you need.
What happened: The problem: I write wrong address in my order.
What happened: I was trying to do something, and ran into a problem.
What happened: The problem: *** **** **** ** **** ****.*** ****** ****.*Butterflow pen.***Order id .************
What happened: The problem: cant change my phone number
What happened: I haven't bought anything from Amazon but I know it's one of my credit cards you guys have charged me a dollar and some change what is that cuz I never charged anything
What happened: The delivery was made to the front of the house. This is not accessible to me, as I am disabled and the front door does not work. I can not walk downstairs, or around to the front of the house. The delivery instructions are VERY clear. A large sign on the front door says explicitly Deliveries to BACK door ONLY. I live in a bad neighborhood and by tomorrow when my aide comes, the packages will have been STOLEN. CALL ME. My email is not working. Phone number ***-***-****
What happened: The problem: I am ** years old and I need help stop texting me call me before I cancel the account ***-***-****
To contact the Amazon customer service by phone, you can follow these steps:
Look up the phone number of the Amazon customer service. The phone number is listed on amazon.com. Or check out the Amazon phone number page on WorthEPenny.
Dial the Amazon phone number 888-280-4331.
Hours: 24 hours, 7 days
Best time to call: 8:30am
Wait for an answer: Once the call is connected, wait for an Amazon representative to answer on the other end.
Average wait time: 1m
Identify yourself and state your reason for calling the Amazon representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Amazon to help them assist you.
Ask for assistance: Ask the Amazon representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Amazon needs additional information from you or provides any instructions, follow them carefully.
Thank the Amazon representative: After you have received the assistance you need, thank the Amazon representative for their time and help.
To get to a real person as quickly as possible when calling Amazon, you can follow these steps:
Dial the Amazon customer service phone number 888-280-4331, which can be found on the Amazon website or in your order confirmation email form Amazon. Or check out the Amazon phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Amazon. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Amazon representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with an Amazon representative.
If the system still doesn’t connect you to an Amazon representative, stay on the line without pressing any keys. Amazon will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Amazon.
Once you reach a live person, explain your issue and provide any relevant information about your Amazon order. The Amazon representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Amazon website. This may allow you to connect with an Amazon representative more quickly and efficiently than calling.
When calling Amazon customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Amazon account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Amazon representative without any disruptions or background noise.
Be polite and respectful to the Amazon representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Amazon.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Amazon representative address your concern.
If the initial Amazon representative is unable to resolve your issue, politely ask to speak with a supervisor from Amazon or escalate the issue to a higher level of authority.
Take notes during the call, including the Amazon representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Amazon after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Amazon customer service.
If you are unhappy with your call to Amazon customer service, there are several options you can try:
Call again: Try calling Amazon customer service again and speak to a different Amazon representative. Sometimes a different Amazon representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Amazon representative, you can ask to speak with a supervisor from Amazon or escalate the issue to a higher level of authority.
Provide feedback: After the call, Amazon may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Amazon customer service through other channels, such as email or chat. You can also explore the Amazon Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Amazon service, you may want to consider other options such as returning the product you bought on Amazon or filing a complaint with a consumer protection agency.
To the Amazon customer support via live chat, you can follow these steps:
Go to the Amazon website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Amazon customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with an Amazon representative.
Provide any necessary information about your issue or question, and wait for the Amazon representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Amazon live chat option, you may need to contact the Amazon customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Amazon via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Amazon via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Amazon official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Amazon, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Amazon. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Amazon social media team.
Please note that the social media accounts of Amazon are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Amazon for certain issues. For urgent or complex issues, it's recommended to contact Amazon customer service via phone or chat for more personalized assistance.
Yes, to contact the Amazon customer support by email, follow these steps:
Go to amazon.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Amazon and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Amazon order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Amazon order number or username.
Once you have completed the email, click send. You should receive a response from the Amazon customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Amazon. WorthEPenny provides free tools and resources to assist customers in reaching Amazon customer service more efficiently, such as the Amazon phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Amazon, as well as forums where Amazon customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Amazon, it is not associated with or endorsed by Amazon.
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